E-Commerce Terms and Conditions - Tailored to your service

Some common questions on our service:

HOW MUCH DOES THE SERVICE COST?
The cost is a one-off fee of £90.00 + VAT. This is incredibly cheap when you consider how much it would cost to get a lawyer to do this for you!

WHAT KIND OF QUESTIONS DO YOU ASK?
To ensure we create T&C's suitable for your company, we ask around 20 questions. Around 10 of these questions relate to your company name, address, trading address, email contact details, company and VAT registration numbers (if applicable) etc. We use this information to automatically 'fill-the-blanks' in your legal documents.
"We then ask additional questions on whether you sell to business or individuals, sell goods or services, the type of goods you sell, your current returns policy (e.g. number. of days), etc. These ensure that we include the correct clauses in your downloadable T&C's.
If you have any problems answering the questions, we're available via the live-chat during office hours to help you. The cost is a one-off fee of £90.00 + VAT. This is incredibly cheap when you consider how much it would cost to get a lawyer to do this for you!

HOW LONG DOES IT TAKE TO OBTAIN MY TERMS AND CONDITIONS?
It just takes a few minutes to complete the interactive system which will build your terms and conditions. The service is fully automated and you will be able to download your T&C's immediately.

HOW COMPREHENSIVE ARE THE TERMS AND CONDITIONS?
Our terms and conditions are very comprehensive and provide a level of detail unmatched by other companies offering "standard templates". Our legal advisers review our templates every 3 months to ensure full compliance with changes in law and new regulations. We believe our T&C's are suitable for 95% of websites, and we offer a full refund if you're not entirely happy with our service. However some businesses will have unique requirements that would be impossible to cover in an automated service like ours. If you think you may need a more tailored service please chat to us via the button above for more information.

WHY DO I NEED THIS SERVICE?
If you are a UK based company trading online you must have up to date e-commerce terms and conditions on your web site as well as a privacy policy. Many banks now insist on seeing your terms and conditions before issuing credit card merchant accounts. Furthermore, good terms and conditions of sale will save your business money by ensuring that you are not liable for all sorts of costs such as return shipping charges etc.

WHO ARE THE PEOPLE BEHIND THIS SERVICE?
The website is owned and operated by Net Innovate Ltd, a leading provider of online tools. The legal templates were drawn up by experienced e-commerce lawyers who are retained to provide ongoing updates to the documents 4 times a year.

HOW CAN I CONTACT YOU WITH FURTHER QUESTIONS?
We can be contacted during normal UK office hours using the green 'live chat' button at the top of this page, or email us here.

I HAVE A NEED FOR BESPOKE LEGAL ADVICE, DO YOU OFFER THIS?
No, we dont employ our own lawyers to advise on specific client requirements. If you would like legal advice, we recommend Adam of www.adlexsolicitors.co.uk; a law firm that specialise in online, e-commerce, website law. We don't get paid a referral fee, but please do mention e-terms.co.uk if you call them.

About Us: E-terms.co.uk, from Net Innovate, produces instant comprehensive e-commerce terms and conditions and privacy policies tailored for UK e-commerce websites. The terms and conditions templates we offer were compiled by UK legal experts in e-commerce law and are reviewed quarterly so as to ensure the latest regulations are covered.